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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angel S

Angel S

March 14, 2025

5  out of  5
rating by Angel S
"I love the level of professionalism, responses and knowledge of this office and the team. Customer service is prevalent and it shows well."
We responded:
"Thank you for sharing your positive experience with our office. It's wonderful to hear that our team's professionalism, responsiveness, and knowledge made a great impression. We are committed to providing excellent customer service, and your feedback is truly appreciated."
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K Klima

March 13, 2025

5  out of  5
rating by K Klima
"I have been with this agency for 7 years. They treat you like family and always respond quickly to any request."
We responded:
"Thank you for your kind words and for being a valued part of our agency for the past 7 years. It's wonderful to hear that you feel like family and that our team responds quickly to your requests. Your feedback means a lot to us, and we're grateful for your continued trust and support."
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John Mills

March 10, 2025

5  out of  5
rating by John Mills
"Agent and staff promptly responded to my application and provided a comprehensive quote. I will review the coverages and payments with my wife and contact the agent ASAP with some questions and plans to move forward."
We responded:
"Thank you for your positive feedback. It's great to hear that our team responded promptly and provided a comprehensive quote. If you have any questions or need further assistance as you review the coverages and payments, feel free to reach out. We're here to help you and your wife make the best decision for your insurance needs. Looking forward to assisting you further."
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Michelle G

March 7, 2025

5  out of  5
rating by Michelle G
"It's been quite a while since we focused on our insurance coverage, and times change. We called Brad Trimble's office and made an appointment to review our State Farm policies in person with Tonya (you could opt to discuss over the phone too). We were able to reduce coverage that no longer made sense, and increase other areas to address home renovations. Tonya was able to answer our questions, provide guidance, and model policy cost changes during the meeting. It was very helpful and gave us peace of mind!"
We responded:
"Thank you for sharing your experience with us. It's great to hear that Tonya was able to assist you in reviewing and adjusting your policies to better fit your current needs. Your feedback is valuable, and we appreciate you taking the time to let us know how we're doing."
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Scott McElhone

February 15, 2025

5  out of  5
rating by Scott McElhone
"The ENTIRE Trimble office makes insurance all about relationships not just transactions. We have multiple policies with the firm over many years and cannot be more happy about the advice we receive from Brad and the white-glove service his office staff provide us. I would recommend Brad to everyone."
We responded:
"Thank you, Scott, for sharing your experience with our office. It's wonderful to hear that our focus on building relationships and providing personalized service has made a positive impact for you. We truly value your trust and long-term commitment to our agency. Your recommendation means a lot to us, and we're grateful for your continued support."
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David Helm

January 28, 2025

5  out of  5
rating by David Helm
"Brads office has been wonderful in transitioning all of our policies from our former agent who retired and had left some transactions in limbo. They have also done a great job adding a new car to our policies as well as transitioning two of our cars to a family member. Tonya and Brad represent a great agency to deal with!"
We responded:
"Thank you, David, for sharing your experience with Brad's office. It's great to hear that the transition of your policies went smoothly and that adding a new car and transferring vehicles to a family member was handled efficiently. Tonya and Brad are committed to providing excellent service, and your feedback is truly appreciated. We're glad to have you with us!"
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neonrust

January 27, 2025

5  out of  5
rating by neonrust
"I called in today to change my policy and had a lot of questions and needed help with sending in a form and Tonya Medlin at my agent Brad Trimble office helped me 3 times and showed much patience and politeness...as usual. I'll give her 10 stars if possible."
We responded:
"Thank you for sharing your experience with us. We're delighted to hear that Tonya was able to assist you with your policy change and provide the support you needed. Your kind words and high rating mean a lot to us, and we'll be sure to pass along your compliments to Tonya. We're committed to providing excellent service and appreciate your feedback."
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Peter Silverberg

January 17, 2025

5  out of  5
rating by Peter Silverberg
"Best office people anywhere."
We responded:
"Thanks, Peter! We're delighted to hear you think so highly of our team. Your feedback is greatly appreciated!"
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Sharon Williams

January 14, 2025

5  out of  5
rating by Sharon Williams
"Tonya and her co workers went far and above the norm, to help me, when my car broke down. They were right on top of the situation and, helped me get straightened out with the towing company! Kudos to Brad Trimble’s State Farm girls!"
We responded:
"Thank you, Sharon! It's wonderful to hear how Tonya and the team went above and beyond to assist you when your car broke down. Your kind words mean a lot to us, and we're glad they could help you out with the towing company. Kudos to the team!"
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Cherisse Berry Cesar

January 10, 2025

5  out of  5
rating by Cherisse Berry Cesar
"Excellent experience!"
We responded:
"Thank you, Cherisse Berry Cesar, for your excellent review and perfect rating! We're delighted to hear about your positive experience with State Farm: Brad Trimble. Your feedback is greatly appreciated and motivates us to continue providing top-notch service. If you need any assistance or have further questions, feel free to reach out. Looking forward to serving you again!"
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Joshua Cottman

December 19, 2024

5  out of  5
rating by Joshua Cottman
"I had the opportunity to work with Tonya Medlin who was fantastic. I originally planned to simply get a quote and compare that quote to others but Tonya was a pleasure to work with over the phone and had answers to all my questions when other agency would of needed to call me back with those answers. This made me feel like I was getting an agent and a policy that would not be a headache. I signed up for the policy on one phone call. She was amazing and should be recognized!"
We responded:
"Thank you so much for sharing your experience with Tonya Medlin! It's wonderful to hear how she made the process smooth and efficient for you. Your feedback highlights her dedication and expertise, and it's great to know she provided all the answers you needed right away. We'll be sure to recognize her for the amazing service she provided. Your satisfaction is important to us, and we're delighted you chose to sign up with us!"
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Margaret Mckeon

December 9, 2024

5  out of  5
rating by Margaret Mckeon
"Gena Mora is our agent for many years and has always been readily available for our needs. She really helps us tremendously in helping us understand our policies. My family has car, homeowners and life insurance policies. We are truly grateful for her continued help and dedication! Thank you Gena!!"
We responded:
"Margaret, it's wonderful to hear how Gena has been such a valuable resource for your family over the years! Your appreciation for her dedication and assistance in understanding your policies means a lot. Thank you for sharing your positive experience with us!"
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Barbara Dewees

December 6, 2024

5  out of  5
rating by Barbara Dewees
"I received quick responses for my auto quote. The rates were much better than all I received so far. Gena was quick and helpful"
We responded:
"Thank you for sharing your experience, Barbara! It's fantastic to hear that Gena was able to provide you with quick responses and competitive rates. We're delighted to have been able to assist you with your auto quote. If you need anything else, feel free to reach out!"
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Caesar Primus

November 14, 2024

5  out of  5
rating by Caesar Primus
"Very responsive, supportive and interactive, especially Tanya. Will always call back if not available at the moment when they are being called. Aware of current coverage and status, and knowledgeable of other products."
We responded:
"Thank you for sharing your experience! It's great to hear that Tanya and the team have been responsive and supportive. We're glad to know that our knowledge of current coverage and other products has been helpful to you. Your feedback is appreciated!"
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Terri

October 29, 2024

5  out of  5
rating by Terri
"The best service I have ever received from an Insurance Co., especially Tonya. She is a huge help to me all the time. Highly recommend them."
We responded:
"Terri, Thank you for taking the time to let us know about your experience and recommending our agency to others."
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Sona Prajapati

October 15, 2024

5  out of  5
rating by Sona Prajapati
"This office has always been amazing to work with, especially Tonya! She is always quick to respond and answer any questions that I may have! It is reassuring and gives me peace of mind to know that I'm in good hands!"
We responded:
"Thank you so much for your kind words! It's wonderful to hear that Tonya has been able to provide you with the quick responses and answers you need. We're delighted to know that you feel reassured and at peace with our service."
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Keri-Ann Haley

October 8, 2024

5  out of  5
rating by Keri-Ann Haley
"Gena was amazing to work with. She was knowledgeable, organized, and very informative."
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Gena's knowledge and organization made a positive impact. We're delighted to have been able to assist you!"
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Georgi Whitehouse

September 23, 2024

5  out of  5
rating by Georgi Whitehouse
"Tonya has been extremely helpful with helping me set up a new policy. Highly recommend Brad Trimble and his team"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Tonya was able to assist you effectively in setting up your new policy. We truly appreciate your recommendation and are here to help whenever you need us!"
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Juan Rodriguez

September 19, 2024

5  out of  5
rating by Juan Rodriguez
"Great customer service. Very personable and very convenient. Was able to add a vehicle, bundle home insurance and save money compared to my prior insurance policy with GEICO. Highly recommend!"
We responded:
"Thank you for your positive feedback! We're happy to hear that you had a great experience with our customer service team. We're glad we could help you! Your recommendation means a lot to us, and if you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!"
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Jennifer Van Voorhis

September 17, 2024

5  out of  5
rating by Jennifer Van Voorhis
"I’ve been a customer for over 20 years, great customer service and great team of professionals"
We responded:
"Thank you so much for your loyalty over the past 20 years! We're delighted to hear that you've had such positive experiences with our team. Your kind words mean a lot to us, and we look forward to continuing to serve you!"
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Michael Zorfass

September 13, 2024

5  out of  5
rating by Michael Zorfass
"They have been extremely helpful in changing insurance companies and transferring registration from one state to another, They have also been very competitive price wise for the same coverage."
We responded:
"Thank you for sharing your experience, Michael! It's great to hear that the transition between insurance companies and state registrations went smoothly. We're glad to know our pricing met your expectations while providing the same coverage. Your feedback is truly appreciated!"
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Kalee Mora

September 12, 2024

5  out of  5
rating by Kalee Mora
"Great service! Woo!"
We responded:
"Thank you so much for your enthusiastic review, Kalee! We're delighted to hear that you had a great experience with our service. Your feedback means a lot to us!"
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Devon Kappel

August 30, 2024

5  out of  5
rating by Devon Kappel
"I've been a customer with Brad Trimble since I started driving almost 20 years ago, and in those 20 years anytime I've needed Brad, he's and his team have been there. I can't recommend State Farm enough for their fair rates, great service, and quality team."
We responded:
"Thank you so much for your loyalty and trust over the past 20 years! It's fantastic to hear that you’ve had such positive experiences with our team. We’re committed to providing fair rates and great service, and your recommendation means the world to us!"
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Michael Santangelo

August 8, 2024

5  out of  5
rating by Michael Santangelo
"I Honestly must say all the employees at Brad Trimble’s office are amazingly talented people. Upmost professionalism"
We responded:
"Thank you so much for your kind words, Michael! We're delighted to hear that you found our team to be professional and talented. Your feedback truly means a lot to us!"
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Beb

June 28, 2024

5  out of  5
rating by Beb
"Brandie Cohen is my agent and has been for years now. I love her worth ethic and morals. Brandie stays professional at all times and is knowledgeable about the State Farms guidelines. Brandie is a perfect asset to the company and she brings so much value to the business. She can handle all kinds of circumstances pertaining to her position. Brandie has went above and beyond for me so I give her my up most respect! I could write a book report on Mrs. Cohen that's how good she is at what she does. She always knows my needs and wants when I'm confused about making business decisions about my policies. She always sets me up with what's best for me. I recently had a bad car accident and I was worried about my coverage but then when I came to my senses I realized Brandie sets me up with the best packages since I have two small kids. The policy she sent me up with was so good it made the process so smooth and so convenient. It's like she has 10 hands because I asked for so much and she always gets the job done at all times. If you want the best agent that can meet your needs call Mrs. Brandie Cohen because she's the best at what she does and a beautiful person inside and out."
We responded:
"Beb, Thank for your taking the time to share your experience with our agency. It is a pleasure to work with you and ensure you have been fully taken care of after your accident. We are always here and ready to help. We look forward to working with you for years to come. "